Employment

Are you passionate about the environment? Do you want to be a part of a cause that strives to maintain biodiversity, provides an alternative to ‘big ag’, and embraces family traditions and history? Based in the beautiful bluff country of Northeast Iowa at 890-acre Heritage Farm, Seed Savers Exchange offers a one-of-a-kind place to work. The city of Decorah is close by and offers large-city amenities in a small-town setting.

Packing, Shipping, and Gardens Support Representative

Job Title: Packing, Shipping, and Gardens Support Representative
Department: Seed House
Reports to: Seed House Manager, Seed House Field Manager
FLSA Status: Non-exempt Regular full-time
Revision Date: September 2014

Summary:
Assist with fast-paced packing/shipping department, and facilitate efficient production of seed house seed varieties.

Essential Duties and Responsibilities:
Packing/Shipping
1. Seed packing, both manually and by operation of automated packet filling equipment. Quality of workmanship is critical – seed count, lot accuracy and legibility, adequacy of seals, etc.
2. Prepare orders for shipment. This includes picking orders, validating items/lot numbers, and packing into appropriate containers.
3. Process shipments using integrated shipping software.
4. Assist with packing, picking, and shipping potato and transplant orders.
5. Other duties as directed by the supervisor, manager or Executive Director.
Gardens Support
1. Support garden activities as needed – field preparation, planting, maintaining, harvesting, processing. This will include use of gardening equipment – tillers, weed trimmers, sprayers, etc. Tractor experience would be a plus.
2. Support seasonal product activities as needed – garlic, transplants, potatoes.
3. Learn proficiency in all seed processing equipment and techniques – wet processing, dry processing, screening, winnowing, sanitizing, drying, labeling, etc.
4. Accurate record keeping at all times – lot identification, pest control applications, production/harvest records, seed packing, etc.
5. Other duties as directed by the supervisor, manager or Executive Director.

Qualifications:
Packing/Shipping: Applicant must possess excellent attention to detail, basic computer and mechanical aptitude, good work ethic, and ability to work well with others. Some amount of shift work should be expected during peak packing/shipping season.
Gardens Support: Applicant must be an enthusiastic team player, and flexible to work between the various Seed House seed initiatives as needs fluctuate. Some aspects of the position will involve considerable physical activity including lifting, and other motion related to general garden maintenance. Willingness to work outside during hot, cold or wet conditions as needed. Absolutely no tobacco use permitted due to related plant diseases.
Prior garden experience and/or education in related field preferred.

To apply, please email a cover letter, resume, and contact information for three references to jobs@seedsavers.org. Please include ‘Packing, Shipping, and Gardens Support Representative' in the subject line of your email. Review of applications will begin immediately. Seed Savers Exchange is an equal opportunity employer.

Shipping Room Manager

Job Title: Shipping Room Manager
Department: Seed House
Reports to: Seed House Manager
FLSA Status: Non-exempt Regular full-time
Revision Date: August 2014

Summary:
Responsible for the efficient, timely, and accurate coordination of all incoming and outgoing shipments.

Essential Duties and Responsibilities:
1. Direct supervision of up to ten employees during peak shipping season. Assist with hiring seasonal staff as needed.
2. Complete familiarity with shipping software, and emphasis on utilizing available tools to ship products as economically feasible as possible. Ability to trouble-shoot and resolve problems on-the-go is a must.
3. Develop relationships with carriers and negotiate favorable shipping rates and services.
4. Use NetSuite computer program to keep track of inventory (filled packets, products, etc). Assist with cycle counts throughout year.
5. Forecast needed shipping supplies, monitor current inventory, and place orders to ensure seamless shipping through highly variable seasons.
6. Point person to oversee transfer of inventory between shipping area, and Lillian Goldman Visitors Center (LGVC). Ensure transactions in NetSuite are performed accurately between locations.
7. Assist with membership and other promotional mailings, and make recommendations to keep these going out on a timely basis.
8. Receive all incoming packages, checking accuracy of paperwork and condition of shipment, and updating status in NetSuite. Notify intended recipients or deliver packages accordingly.
9. Scrutinize picking tickets to determine shipping priorities and methods, and organize them to maximize efficiency and to meet schedules.
10. Safely and efficiently coordinate movement of products from shipping and receiving area to storage and work areas.
11. Could be expected to print orders and ensure timely fulfillment.
12. Will be expected to help wherever needed during slow shipping months, primarily in other roles within the Seed House.
13. Other duties as assigned by supervisor or Executive Director.

Qualifications:
- Bachelor’s degree and/or 3-5 years supervisory experience in logistics.
- Detailed person who thrives in a fast-paced environment, and is able to prioritize workloads.
- Excellent computer and record keeping skills.
- Ability to communicate effectively with many different personality-types.
- Considerable lifting of small packages and occasional lifting of packages up to 50 pounds.
- Ability to operate a forklift.

To apply, please email a cover letter, resume, and contact information for three references to jobs@seedsavers.org. Please include ‘Shipping Room Manager' in the subject line of your email. Review of applications will begin immediately. Seed Savers Exchange is an equal opportunity employer.

Retail and Wholesale Support Member

Job Title: Retail and Wholesale Support Member
Department: +/- 6 months Seed House, +/- 6 months Lillian Goldman Visitor Center (LGVC)
Reports to: Wholesale Outreach Manager, LGVC Manager
FLSA Status: Regular full-time; +/- 6 months Seed House, +/- 6 months Lillian Goldman Visitor Center
Revision Date: August 2014

Summary:
Wholesale Position Summary (+/- October thru March): Responsible for administrative support for seed rack accounts.
LGVC Assistant Lead Position Summary (+/- April thru September): Provide assistance to LGVC Manager. Engage in day to day operations of the Lillian Goldman Visitors Center; including retail sales, inventory upkeep, inventory order lists, visitor education, tours, and excellent customer service.

Essential Duties and Responsibilities:
Customer Service
1. Gain full knowledge of Seed Rack Program, and interact with customers as needed to ensure a positive purchasing experience.
2. Provide seamless support to wholesale accounts while supervisor is out of the office or otherwise not available.
3. Encourage wholesale customers to utilize on-line order system, and walk them through this process as needed to help alleviate their concerns.
4. Answer incoming calls and respond to customer requests/concerns in a positive manner. General phone coverage may be required on occasion.
5. Assist supervisor with Accounts Receivables as needed.
Data Entry
1. Become proficient with order processing system, and resolve to continuously improve accuracy of customer and order records.
2. Enter non-web orders in a timely, efficient, and accurate manner.
Order Fulfillment
1. Assist as needed to ensure timely shipment of seed rack and wholesale orders.
2. May involve some supervision and training of personnel involved with shipment of seed rack orders.
3. Keep database of customers up-to-date.
Marketing
1. Be alert to opportunities to improve sales. This may relate to new products, processes, promotional media, etc.
2. May require attending trade shows on occasion as SSE representative.
3. Provide research as requested by supervisor to identify opportunities to expand sales, position SSE more favorably with competitors, or otherwise improve customer experience.
4. Track leads to Customer Sequence.
5. Organize schedule to communicate with existing and/or potential customers, i.e. newsletters, etc.
6. Contribute as needed in development of promotional materials.
7. Monitor market competition – product innovations and competitors’ products, prices, and sales.
8. Other duties as directed by Supervisor.
Visitor Center
1. Assist with ordering of products and maintaining store, web, and catalog inventory.
2. Develop educational displays and educational materials that support the mission of SSE.
3. Assist with receiving, watering, restocking, and counting of transplants.
4. Help with ongoing training of seasonal staff.
5. Recruit and train volunteers.
6. Assist with planning and coordination of pop up workshops and events.
7. Conduct tours/tour training/ and booking tours.
8. Assist manager with scheduling.
9. Assist with maintenance of display gardens.
10. Supervise sales team – assign daily duties and general store upkeep and appearance.
11. Required to work one day/weekend and all SSE events are mandatory.
12. Other duties may be assigned by supervisor.

Qualifications:
- Bachelor’s degree and/or 3-5 years supervisory experience
- Microsoft Excel, Word, excellent typing skills
- Organizational skills and attention to detail required
- Pleasant telephone personality, able to communicate with various personalities at all levels
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to manage multiple priorities
- Ability to work towards common goal
- Ability to lift 30 pounds, not continuously

To apply, please email a cover letter, resume, and contact information for three references to jobs@seedsavers.org. Please include ‘Retail and Wholesale Support Member' in the subject line of your email. Review of applications will begin immediately. Seed Savers Exchange is an equal opportunity employer.

Or mail to:
Seed Savers Exchange
Attn: Karen Anderson, Human Resources Specialist
3094 North Winn Road
Decorah, Iowa 52101

Learn about Northeast Iowa

http://www.decoraharea.com/
http://decorahareachamber.com/relocation-information/
http://visitiowa.org/